At #1 Ebikes, we take customer service very seriously. We make sure that the bike our customers walk out with is the perfect bike for them. If you're not completely satisfied with your decision, you can return your bike for a refund or trade it for a different bike.* Furthermore, we also handle all repair and maintenance work on your bike to make sure it's running in peak condition. We offer the best experience for our customers during all stages in the buying process. But don't take it from us, click the links below to hear from our delighted customers.